Filed under: Now that's Funny!
Mujibar was trying to get a job in India. The Personnel Manager said, “Mujibar, you have passed all the tests, except one. Unless you pass it you cannot qualify for this job.”
Mujibar said, “I am ready.”
The manager said, “Make a sentence using the words Yellow, Pink and Green.”
Mujibar thought for a few minutes and said, “Mister Manager, I am ready.”
The manager said, “Go ahead.”
Mujibar said, “The telephone goes green, green, green, and I pink it up and say, ‘Yellow, this is Mujibar.’”
Mujibar now works as a technician at a call center for computer problems. No doubt you have spoken with him.
Joking aside, the whole outsourcing to India has been the brunt of many jokes, especially in the area of call centers.
The question I have is, why try to mimic someone else? why not be proud of who you are and say, “This is Thenali Raman, you have reached XYZ Customer Service in Bangalore, India, How may I help you?”.
Then if they make fun of you, at least it’s not because of trying to put on an act, at least then you can defend yourself better. I feel some of these call centers need to rethink their strategies, focus more on training Indian call center workers to be better at their job, rather than put all that effort into trying to sound and be like an American, a British, or whoever they are serving!